Privacy Policy

Yokicaty (hereinafter referred to as "we", "us", or "our company") understands the importance of privacy to you and is committed to complying with the Australian Privacy Act 1988 (Privacy Act 1988) and the Australian Privacy Principles (APPs). This policy details how we collect, use, store, and protect the personal and business information you provide when using our wholesale website, products, and services.

To provide you with efficient wholesale services and account management, we need to collect the following types of information:

• Identity & Contact Information: Including your name, position, company name, delivery address, billing address, phone number, and email address.
• Business Information: Including your Australian Business Number (ABN), company registration certificate, business license copy, expected monthly purchase volume, and your main sales channels (e.g., physical store, e-commerce, etc.).
• Financial Information: If you apply for credit terms, we need to collect your bank account information and related credit reference materials. All online payment transaction information is processed through encrypted third-party payment gateways (such as Stripe or PayPal), and we do not directly store your full credit card numbers.
• Technical & Usage Data: Including your IP address, browser type, access time, browsing history, and your interaction with marketing emails.

We collect and process your information primarily for the following legitimate business purposes:

• Account Verification & Management: Verifying your wholesaler eligibility, creating and maintaining your B2B purchasing account.
• Order Processing & Fulfillment: Processing your purchase orders, arranging shipments, providing tracking, and handling returns/exchanges.
• Customer Service: Responding to your inquiries, resolving complaints, and providing personalized purchasing advice.
• Marketing & Communication: Sending you notifications about new product launches, special promotions, industry news, or company updates (you can opt-out at any time).
• Legal Compliance: Fulfilling tax reporting, anti-money laundering checks, and other legal and regulatory obligations.

We promise not to sell your personal information to any third party for their marketing purposes. However, in the following necessary circumstances, we may share your information with third parties:

• Service Providers: We share necessary information with third-party companies assisting our business operations, such as logistics delivery companies (Toll, AusPost), payment processors, IT maintenance providers, and marketing platforms.
• Legal Requirements: We are obligated to disclose relevant information when required by law, court order, or to cooperate with law enforcement investigations.
• Business Transfer: In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the assets, but we will ensure the recipient continues to comply with this privacy policy.

We adopt industry-standard technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. These measures include:

• Using Secure Socket Layer (SSL) technology to encrypt all sensitive data in transit.
• Implementing strict access control policies, limiting data access only to employees who need such information to perform their duties.
• Regularly conducting security vulnerability scans and penetration tests on our network systems.
• Implementing physical security controls for servers and paper archives located at Belfield.

Our website uses Cookies and similar tracking technologies to optimize your browsing experience, analyze traffic patterns, and show you relevant content. You can choose to reject Cookies through your browser settings, but this may result in some website functions (such as cart memory, auto-login) not working properly.

If you have any questions about this privacy policy, or wish to access, correct, or delete your personal information, please contact our privacy compliance officer via: